If you require help in making a complaint to the Practice or NHS Egland, information and support is available for residents of Sheffield and the surrounding areas from the Sheffield Advocacy Hub. They can help you with things such as:
- Provide information on how to make a complaint yourself and provide self-help information packs.
- Talking through the options available to you
- Writting letters
- Preparing for meetings
- Following up responses
The service will aim to tailor their support to meet individual needs in each case.
The service can be contacted on 0800 035 0396 or via firstname.lastname@example.org.
Their website can be found at: https://sheffieldadvocacyhub.org.uk/
Services during COVID-19 Pandemic
All our face to face services are now closed until further notice. Please follow these links for up to date information
Citizens Advice latest information: https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/
To find out the latest information produced by Government about Coronavirus and how it affects you: https://www.gov.uk/coronavirus
If you still need to talk to someone, you can get help by telephone:
Sheffield Advocacy Hub - 0800 035 0396 (Open Monday to Friday 9am-5pm)
Advice Line - 0808 278 7820 (Open Monday to Friday 10am-4pm)
Consumer Service Helpline - 0808 223 1133 (Open Monday to Friday 9am-5pm)
Help to Claim Helpline - 0800 144 8 444 (Open Monday to Friday 8am-6pm)
Sheffield City Council's Helpline for vulnerable people 0114 2734567 (Open 8.45am-4.45pm every day)