Welcome to Dr Milner & Partners
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
IMPORTANT INFORMATION - THURSDAY 5th MARCH and FRIDAY 6th MARCH 2020
Please note that on the above dates no services will be available to patients from our Tramways site (54a Holme Lane, S6 4JQ) due to refurbishment works. All patient services including appointments, prescriptions and telephone lines will be transferred and available from our Middlewood branch (621 Middlewood Road, S6 1TT).
We have tried to ensure that the impact to patients is minimised, but there will be a reduction in telephone lines available, so please bare with us during this time.
Thank you in advance for your cooperation.
Coronavirus - Advice for Patients
The current advice from NHS England is to call NHS 111, stay indoors and avoid contact with other people immediately if you’ve travelled to the UK from:
- Hubei province in China in the last 14 days, even if you do not have symptoms
- Iran, lockdown areas in northern Italy or special care zones in South Korea since 19 February, even if you do not have symptoms
- other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
- other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
If you are unsure and have recently traveled to any of the affected areas mentioned above, the Practice advises patients to call and speak to a member of staff before attending or booking an appointment online. Do not attend the Practice, pharmacy or hospital.
Please understand that this precaution is taken in the best interests of other patients and staff until further information is received from NHS England.
Flu Season is Here!
Flu season is now upon us. Ensure you are protected by getting your vaccine from the surgery as soon as possible. The Practice is offering flu vaccine appointments each day with our Health Care Assistants which can be booked right now. Contact the surgery on 0114 234 5338 to book yours now.
You may be eligible if you are; 65 or over, have a log-term medical condition (such as asthma, COPD, diabetes), pregnant or a carer. If you are unsure or have any questions, please contact the surgery and we will be happy to consult with our nursing team on your behalf.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Care Quality Commission (CQC) Inspection
17th March 2016
As part of its ongoing comprehensive inspection programme of all GP practices in England, the CQC visited Dr Milner & Partners on the 17th March 2016. The inspectors rated the Practice in accordance with their 5 key lines of enquiry and 6 main patient demographic groups.
Below is a link to the summary page for the Practice, which includes a copy of the full report.
Useful Information for Patients
As of April 2015 all GP Practices will be assigning every one of their patients to a named GP. They will make sure that their patients receive appropriate care and support from the Practice.
All patients at the Practice have been assigned Dr Milner as their named GP.
Whilst Dr Milner will be responsible for the overall care and support each patient receives from the Practice, on a day to day basis you will not see any change to the way patients are able to access the surgery. Appointments are still available the same way as normal and you are able to see any GP of your choice at the surgery.
At all times the practice will ensure that it protects your rights to privacy.
If you are expecting a friend or relative to join in surgery, even if this is merely to pick you up after your appointment, please let reception know.
If we do not have this information the receptionists will not confirm your whereabouts to the person asking after you. To do so would breach the practice's rules around confidentiality.
Thank you for your co-operation.
The practice is registered to provide training to doctors, nurses and other health care professionals. When training is taking place suitable notices are displayed in the practice explaining the nature of the training and the people involved.
Tramways Medical Centre and Middlewood Medical Centre both have disabled access and on site parking.
The NHS Friends & Family Test
The NHS Friends and Family Test was introduced to GP practices in December 2014. The test gives all patients the opportunity to comment on the care, treatment and services provided by their GP practice.
Patient feedback is important to practices as it lets them know what their patients feel about the service they receive. The feedback helps the doctors to make decisions when reviewing services and making changes to improve the care they provide to their patients.
To complete the Friends & Family test please click on the link below.
Friends & Family Test
(Site updated 27/02/2020)