Dr Hakes & Partners at Tramways and Middlewood Medical Centres

Regular Opening Hours

The table below outlines the times when our surgery buildings are open to patients. Reception staff are available at the desk through the day. Please be aware that the waiting area at Tramways is closed over the lunchtime period. You may need to ring the bell at the service hatch, located in the entrance, for attention.

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Protected Learning Initiative (PLI) Afternoon Closures

Once a month, Sheffield ICB allows most GPs to attend an afternoon of important update events. On these afternoons the Practice phone lines answered by another out-of-hours provider. Practice buildings may also be closed for staff training.

The current list of confirmed dates for the upcoming months are:

• Tuesday 17th September 2024
• Wednesday 13th November 2024
• Tuesday 28th January 2025
• Wednesday 5th March 2025

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Telephone Line Opening Hours

Reception Line: 8:15am to 12:00pm and 2:30pm to 6:00pm

The Practice telephone lines answered by our Reception team at Tramways Medical Centre. Please be patient during busy periods where other calls may take longer to deal with.

Outside of these times our phone lines will be answered by other call handling services. These include the Sheffield GP Collaborative, Primary Care Sheffield and NHS 111.

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When We Are Not Open

If you need medical advice whilst our services are unavailable, you can use any of the following:

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NHS 111 Advice Service

If you are unsure what to do, NHS 111 is a national advice service is available to all patients in England. They are available between the hours of 18:30pm and 08:00am seven days a week, including bank holidays. Dial 111 from your phone or mobile. Calls to this number are free of charge.

You will then speak to a trained advisor who will ask you some simple questions who will then:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

Any information about your call and the reason for your contact is sent to your the next working day. 

The Sheffield NHS Walk-in Centre

The Sheffield NHS Walk-in centre provides care for all patients in the Sheffield area. Any member of the public can walk-in and see a clinician at the centre for advice and treatment. This is for common illnesses that are urgent but not life threatening. A long wait is possible busy times.

They can help you with:

• Persistent coughs
• Severe sore throats
• Rashes
• Infections
• Sudden worsening of long term conditions

The following would not be appropriate for this service:

• Injuries that may need an X Ray
• Long standing medical conditions that looked after by your own GP.
• Sick Notes/Fit For Work Notes.
• Dental Problems - we can only provide pain relief not antibiotics.
• Repeat Prescriptions - Emergency short supply only.
• Ear syringing

This address is:

Rockingham House, 75 Broad Lane, S1 3PB

Telephone: 0114 271 2700

Opening times: 8:00am to 10:00pm

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Other Organisations at Middlewood Primary Healthcare Centre

Middlewood Medical Centre is located in the building at Fairlawns. The building also hosts other services that patients from Sheffield are referred to. This includes patients from other Practices.

The Reception desk is on the right-hand side of the main entrance area.

These services are not associated with or run by Dr Hakes & Partners. Our Reception team are unable to deal with issues on their behalf. Please use the contact details provided below:

Primary Care Sheffield (PCS) Extended Access Hub

Contact the PCS admin line on 0114 322 3100 for queries regarding this service including appointment information or cancellation.

Primary Care Sheffield (PCS) Sexual Health Hub

Information on the services provided can be found at https://www.sexualhealthsheffield.nhs.uk/.