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Welcome to Dr Milner & Partners

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


IMPORTANT INFORMATIONSUSPENSION OF ONLINE BOOKING

Unfortunately due to the current coronavirus outbreak we have been advised to suspend our online booking service until further notice. All appointments will instead be available to book via the telephone service and triaged by our Reception team. In order to ensure that patients who may be at risk of infection do not attend the Practice, please be prepared that you may be asked to answer some simple questions regarding the reason for your appointment.

Note: This does not affect your ability to order repeat medications online.

Thank you in advance for your cooperation.


Coronavirus - Advice on Self-Isolation (23rd March 2020)

The government will shortly be sending a letter to patients who may be at the greatest risk should they contract the COVID-19 virus. The Practice is not involved in sending out this communication and unfortunately we are unable to advise who will and will not be receiving this letter.

If you have any queries on the Coronavirus situation, such as if you are unsure on the symptoms or what to do if you feel unwell, please visit the government website on https://111.nhs.uk/covid-19/.

The Practice advises patients to call and speak to a member of staff prior to attending surgery. Do not attend the Practice unless asked to do so by a member of staff. Please understand that this precaution is taken in the best interests of other patients and staff until further information is received from NHS England.


Our Surgery

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Care Quality Commission (CQC) Inspection

17th March 2016

As part of its ongoing comprehensive inspection programme of all GP practices in England, the CQC visited Dr Milner & Partners on the 17th March 2016. The inspectors rated the Practice in accordance with their 5 key lines of enquiry and 6 main patient demographic groups.

Below is a link to the summary page for the Practice, which includes a copy of the full report.


Useful Information for Patients

Named GP

As of April 2015 all GP Practices will be assigning every one of their patients to a named GP. They will make sure that their patients receive appropriate care and support from the Practice.

All patients at the Practice have been assigned Dr Milner as their named GP.

Whilst Dr Milner will be responsible for the overall care and support each patient receives from the Practice, on a day to day basis you will not see any change to the way patients are able to access the surgery. Appointments are still available the same way as normal and you are able to see any GP of your choice at the surgery.

Confidentiality

At all times the practice will ensure that it protects your rights to privacy.

If you are expecting a friend or relative to join in surgery, even if this is merely to pick you up after your appointment, please let reception know.

If we do not have this information the receptionists will not confirm your whereabouts to the person asking after you.  To do so would breach the practice's rules around confidentiality.

Thank you for your co-operation.

Training Practice

The  practice  is  registered  to  provide  training  to  doctors, nurses  and  other  health  care  professionals. When training is taking place suitable  notices  are  displayed  in  the  practice explaining the  nature  of  the  training  and  the people involved.

Site Access

Tramways Medical Centre and Middlewood Medical Centre both have disabled access and on site parking.

The NHS Friends & Family Test

The NHS Friends and Family Test was introduced to GP practices in December 2014.  The test gives all patients the opportunity to comment on the care, treatment and services provided by their GP practice.

Patient feedback is important to practices as it lets them know what their patients feel about the service they receive.  The feedback helps the doctors to make decisions when reviewing services and making changes to improve the care they provide to their patients.

To complete the Friends & Family test please click on the link below.

Friends & Family Test

 

 

(Site updated 18/05/2020)
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