Dr Hakes & Partners GP Practice

Regular Surgery Opening Hours

The table below outlines the times when our surgery buildings are open to patients. Reception staff are available at the desk through the day, although please be aware that the waiting area at Tramways is closed over the lunchtime period. Please ring for attention at the service hatch located in the entrance. . 

If you have been given an appointment at Fairlawns outside these hours by another service, please see the Primary Care Sheffield (PCS) Extended Access Hub section below.

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Telephone Line Opening Hours

General Line: 8:15am - 12:00pm and 14:30pm - 18:00pm

Prescription Line: 14:00pm - 16:00pm (Further information on ordering repeat prescriptions can be found here)

The Practice telephone lines are manned by our Reception team at Tramways Medical Centre. Please be patient during busy periods where other calls may take longer to deal with.

When lines are closed, phone lines will be answered by either the Sheffield GP Collabrative or the Sheffield Out-of-hours Service.

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Protected Learning Initiative (PLI) Afternoon Closures

Approximately once per month the CCG provides cover for most GPs in Sheffield to attend important update events. This may mean that on these afternoons the Practice phone lines are diverted to the out-of-hours provider and some sites may be closed. Please be aware if you wish to contact the Practice on one of these afternoons.

The current list of confirmed dates for 2023/24 are:

• Tuesday 6th February 2024
• Wednesday 6th March 2024
• Wednesday 15th May 2024
• Tuesday 11th June 2024
• Tuesday 17th September 2024
• Wednesday 13th November 2024
• Tuesday 28th January 2025
• Wednesday 5th March 2025

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Middlewood Primary Healthcare Centre

The Fairlawns building is also host to several other services that patients from the S35 and S6 areas may be referred to. Their Reception desk is located on the right-hand side of the main entrance area.

Please note that these services are not associated with, and run independently of, Dr Hakes & Partners. The Practice is not involved their operation and it is unlikely our Reception team will be able to deal with any queries regarding their processes.

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Primary Care Sheffield (PCS) Extended Access Hub

For queries regarding this service including appointment information or cancellation, please do not ring the Practice and instead contact the PCS admin line on 0114 322 3100.

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Primary Care Sheffield (PCS) Sexual Health Hub

Fairlawns hosts the Primary Care Sheffield Sexual Health Hub on weekdays. Information on the services provided can be found at https://www.sexualhealthsheffield.nhs.uk/.